Crisis Management

Evaluation

Estimate the right situation to communicate at the right level (it is not necessary to manage an incident with a communication of the disaster! And nevertheless it sometimes occurs under the pressure of the events and the stress caused on the actors)

Manage Opinion

Manage the opinions of all the public implied at various levels with regard to the company or to the organization

Communication and change:

Change that occurs can help to communicate more efficiently as far as it becomes a opportunity instead of a crisis!